As you use our services, we want you to be clear how we're using information and the ways in which you can protect your
- What information we collect and why we collect it.
- How we use that information.
- The choices we offer, including how to access and update information.
Information we collect
We collect information to provide better services to all of our users - from figuring out basic stuff like which language
you speak, to more complex things like which ads you'll find most useful or the people who matter most to you online.
We collect information in two ways:
Information you give us. For example, many of our services require you to sign up for a Digitsy Account.
When you do, we'll ask for personal information, like your name, email address, telephone number or credit card. If you
want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Digitsy
Profile, which may include your name and photo.
Information we get from your use of our services. We may collect information about the services that you
use and how you use them, like when you visit a website that uses our advertising services or you view and interact with
our ads and content. This information includes:
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers,
and mobile network information including phone number). Digitsy may associate your device identifiers or phone number with
your Digitsy Account.
When you use our services or view content provided by Digitsy, we may automatically collect and store certain information
in server logs. This may include:
- details of how you used our service, such as your search queries.
- telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration
of calls, SMS routing information and types of calls.
- Internet protocol address.
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and
time of your request and referral URL.
- cookies that may uniquely identify your browser or your Digitsy Account.
When you use a location-enabled Digitsy service, we may collect and process information about your actual location, like
GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from
your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example,
the operating system type and application version number) may be sent to Digitsy when you install or uninstall that service
or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser
web storage (including HTML 5) and application data caches.
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit a Digitsy service, and this may include sending
with services we offer to our partners, such as advertising services or Digitsy features that may appear on other sites.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new
ones, and to protect Digitsy and our users. We also use this information to offer you tailored content - like giving you
more relevant search results and ads.
We may use the name you provide for your Digitsy Profile across all of the services we offer that require a Digitsy Account.
In addition, we may replace past names associated with your Digitsy Account so that you are represented consistently across
all our services. If other users already have your email, or other information that identifies you, we may show them your
publicly visible Digitsy Profile information, such as your name and photo.
When you contact Digitsy, we may keep a record of your communication to help solve any issues you might be facing. We may
use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the
overall quality of our services. For example, by saving your language preferences, we'll be able to have our services appear
in the language you prefer. When showing you tailored ads, we will not associate a cookie or anonymous identifier with sensitive
categories, such as those based on race, religion, sexual orientation or health.
We may combine personal information from one service with information, including personal information, from other Digitsy
services - for example to make it easier to share things with people you know.
Digitsy processes personal information on our servers in many countries around the world. We may process your personal information
on a server located outside the country where you live.
Transparency and choice
You may set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie
is being set by us. However, it's important to remember that many of our services may not function properly if your cookies
Information you share
Many of our services let you share information with others. Remember that when you share information publicly, it may be
indexable by search engines.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong,
we strive to give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate
business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can
act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing
a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical
(for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate
effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction.
Because of this, after you delete information from our services, we may not immediately delete residual copies from our
active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of Digitsy unless one of the
following circumstances apply:
With your consent
We will share personal information with companies, organizations or individuals outside of Digitsy when we have your consent
to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your Digitsy Account is managed for you by a domain administrator (for example, for Digitsy ElasticWCM users) then your
domain administrator and resellers who provide user support to your organization will have access to your Digitsy Account
information (including your email and other data). Your domain administrator may be able to:
- view statistics regarding your account.
- change your account password.
- suspend or terminate your account access.
- access or retain information stored as part of your account.
- receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental
- restrict your ability to delete or edit information or privacy settings.
For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on
For legal reasons
We will share personal information with companies, organizations or individuals outside of Digitsy if we have a good-faith
belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of Digitsy, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners - like publishers, advertisers
or connected sites. For example, we may share information publicly to show trends about the general use of our services.
If Digitsy is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal
information and give affected users notice before personal information is transferred or becomes subject to a different
We work hard to protect Digitsy and our users from unauthorized access to or unauthorized alteration, disclosure or destruction
of information we hold. In particular:
- We encrypt many of our services using SSL.
- We review our information collection, storage and processing practices, including physical security measures, to guard against
unauthorized access to systems.
- We restrict access to personal information to Digitsy employees, contractors and agents who need to know that information
in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined
or terminated if they fail to meet these obligations.
may be displayed to you in search results, sites that may include Digitsy services, or other sites linked from our services.
receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate
regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of
personal data that we cannot resolve with our users directly.